Pengambilan Keputusan dalam Organisasi: Strategi dan Proses yang Efektif

Abstrak

Decision-making is the result of a cognitive or mental process that decides what to do. Each step of decision-making always results in a final outcome. This research was conducted qualitatively and was based on a literature review. The purpose of the literature review is to broaden our understanding of decision making and incorporate various perspectives. Data sources came from books, academic journal articles, and related web articles. The results show that conflict resolution between interests, resource allocation, and strategy determination are basically also included in the organizational decision-making process. Available information, values, personal preferences, and goals usually determine the decisions taken. Some theories that are often used in policy making are as follows: 1. comprehensive rational theory, 2. incremental theory, and 3. integrated observation theory. Bases, techniques, steps, types, and problems of decision-making.